Terms Of Service

Effective date: September 20, 2026

These Terms of Service govern your use of Trackahaul, an inventory and sales tracking service operated by Craftsman Founder LLC ("Trackahaul," "we," "us," or "our"). The service includes our website, application, reports, APIs, and browser extension, where available.

By accepting these terms when creating an account or subscribing, you agree to them. If you use Trackahaul for a business or other organization, you represent that you have authority to bind that organization, and "you" includes that organization. If you do not agree, do not create an account or use the service.

1. Eligibility and your account

You must be at least 18 years old and legally able to enter into this agreement. Provide accurate account and billing information and keep it current. Protect your password, connected sign-in accounts, API credentials, and devices, and notify us promptly at [email protected] if you suspect unauthorized access.

You are responsible for activity you authorize under your account and for the access you give team members. Each person should use their own sign-in. Organization administrators may manage membership, permissions, billing, and shared inventory. You must have permission to access the records of any business whose inventory you manage.

2. What Trackahaul provides

Trackahaul helps you record inventory purchases, listings, sales, expenses, and related information and generate reports from those records. Features and limits depend on the plan you select and the integrations available to your account.

You are responsible for checking imported and synchronized information, correcting errors, and maintaining records needed for your business. Reports and calculations depend on the information supplied to the service. Trackahaul does not provide tax, accounting, legal, investment, or valuation advice, and a report is not a tax return or a substitute for your own records or professional advice. We do not guarantee sales, profits, tax outcomes, or the accuracy of third-party data.

3. Plans, trials, and recurring billing

The price, currency, billing interval, included features, trial duration, and any applicable taxes are disclosed before you subscribe. Those checkout details form part of your subscription. Payment processing is handled through our payment provider.

A paid subscription renews automatically at the disclosed interval until you cancel. When you authorize recurring payments, you authorize charges to your selected payment method for the subscription and applicable taxes. We will obtain your authorization before charging you; merely opening an account does not authorize a payment.

If a free trial is offered, its duration and any conversion to a paid subscription will be shown at checkout. A trial without an authorized payment method does not automatically become a paid subscription. If you authorize billing after a trial, cancel before the trial ends to avoid the disclosed charge.

You can cancel renewal through your account's billing settings. If you cannot access those settings or cancellation does not work, contact [email protected] for help. Deleting an integration, uninstalling the extension, or stopping use of the service does not by itself cancel a subscription.

Unless checkout states otherwise, cancellation takes effect at the end of the current paid billing period, and access continues through that period. Except as required by law, expressly offered at checkout, or stated in these terms, payments are non-refundable and unused time is not prorated. Contact us promptly about an incorrect or unauthorized charge; nothing in these terms limits your statutory refund or payment-dispute rights.

We may suspend paid features if a payment fails after notifying you and giving you a reasonable opportunity to update your payment method. We will give at least 30 days' notice before increasing the recurring price of an existing subscription. The increase will apply no earlier than a renewal after that notice period, and you may cancel beforehand. Where the law requires further consent or notice, we will obtain or provide it.

4. Your inventory and other content

You retain ownership of the inventory records, descriptions, photographs, and other content you submit. You grant us a limited, non-exclusive license to host, copy, process, transmit, and display that content as needed to operate, secure, maintain, and support Trackahaul and carry out your instructions. This license does not transfer ownership of your content to us.

You must have the rights and permissions necessary to submit your content and connect third-party accounts. Do not upload unlawful content, content that infringes another person's rights, or information you are not authorized to share. Trackahaul is not intended to store payment-card numbers, government identification documents, health records, or similarly sensitive records.

Use the available export tools and maintain independent copies of information that matters to your business. Contact support if you need help obtaining your records before closing an account. Exports may not reproduce every integration-specific field or third-party asset.

5. Third-party services and integrations

Third-party marketplaces, identity providers, payment processors, and other services have their own terms and privacy policies. Connecting an account authorizes Trackahaul to access and use the information covered by the permissions you grant, for the features you request. You can manage or revoke access through the available Trackahaul settings or the third-party service.

We do not control third-party availability, policies, fees, or changes to their systems. An integration may be delayed, changed, limited, or discontinued. Review important changes before relying on synchronized records. Trackahaul is not endorsed by or affiliated with a marketplace or identity provider merely because it supports an integration.

6. Acceptable use

You may use Trackahaul for lawful inventory and business recordkeeping. You must not:

• Access another user's account or data without authorization, impersonate another person, or misrepresent your authority.
• Bypass authentication, permissions, subscription restrictions, or reasonable technical limits.
• Upload malicious code, disrupt the service, send spam, or use it to support fraud or other unlawful activity.
• Probe or exploit security vulnerabilities without authorization, or disclose another user's private information.
• Use the API or extension in a way that unreasonably burdens the service or violates the connected platform's rules.
• Resell access to the service without our written permission or remove proprietary notices from our software.

Report suspected security issues privately to [email protected].

7. Our software and intellectual property

We and our licensors retain ownership of Trackahaul's software, branding, design, and other materials, apart from your content and third-party materials. Subject to these terms, we give you a limited, non-exclusive right to use the service for its intended purpose while your account is authorized. Open-source components remain subject to their applicable licenses.

8. Privacy

Our Privacy Policy describes how we handle personal information. You are responsible for giving any notices and obtaining any permissions required for personal information you submit about other people. These terms do not reduce rights granted by applicable privacy law.

9. Availability and changes to the service

We aim to provide a useful, reliable service, but maintenance, outages, security incidents, and third-party interruptions can occur. Unless we separately agree in writing, we do not promise uninterrupted access, a particular response time, or a service-level guarantee.

We may improve, change, or retire features. If we discontinue the service or materially reduce the core paid features of your current plan, we will provide reasonable advance notice where practicable. If this prevents us from providing the service you prepaid for and we cannot offer a reasonable alternative, we will refund the unused portion of that prepaid period.

10. Suspension and termination

You may stop using Trackahaul, cancel your subscription, and request account closure at any time. Account closure and cancellation of renewal are distinct actions; confirm the subscription's cancellation in billing settings or with support before closing an account.

We may restrict or suspend access when reasonably necessary to address a security risk, unlawful activity, a material violation of these terms, or unpaid fees. Where practicable, we will explain the issue and give you an opportunity to resolve it. We may act immediately where delay would risk harm or violate the law.

If we terminate paid access for reasons other than your material breach, we will refund the unused portion of prepaid fees. Export important records before closing your account. Following closure, we may delete account content, subject to legal obligations and legitimate backup, security, and recordkeeping needs; continued access or indefinite storage is not guaranteed.

Terms that by their nature should survive termination, including accrued payment obligations, ownership provisions, and lawful limitations of liability, continue to apply.

11. Disclaimers

To the extent permitted by law, the service is provided "as is" and "as available," without warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that it will be error-free or that it will meet every business, reporting, or integration requirement. Nothing in these terms excludes a warranty or right that cannot lawfully be excluded.

12. Limits on liability

To the extent permitted by law, neither party is liable to the other under these terms for indirect, incidental, special, consequential, or punitive damages, including lost profits or business opportunities.

To the extent permitted by law, our total liability arising from the service or these terms will not exceed the greater of US $100 or the amounts you paid us for the service during the 12 months before the event giving rise to the claim.

These limitations do not apply to fraud, willful misconduct, gross negligence, or liability that the law does not allow us to limit. Nothing here limits non-waivable consumer rights or your obligation to pay properly authorized fees.

13. Changes to these terms

We may update these terms and will identify the effective date of each published version. For material changes, we will normally provide at least 30 days' advance notice through the service or your account email. A shorter notice may be necessary to comply with law or address an urgent security issue. Changes do not apply retroactively to an existing dispute.

If you do not agree to a material change, you may cancel and stop using the service before it takes effect. We will request express acceptance where required by law; otherwise continued use after the effective date indicates acceptance to the extent permitted by law.

14. General provisions and contact

These terms, together with the subscription details accepted at checkout and any separate written agreement with us, govern your use of Trackahaul. If part of these terms is unenforceable, the remaining provisions continue to apply. A failure to enforce a provision does not waive the right to enforce it later.

If you have a concern or dispute, contact us so we can try to resolve it. This does not prevent either party from seeking relief available under applicable law or require you to give up access to a court or regulator.

Trackahaul is operated by Craftsman Founder LLC. Questions about these terms, billing, or your account can be sent to [email protected].